Terms of Service

Last updated: August 29, 2026

1. Service

Alarty is a subscription software product for tracking vendor subscriptions, renewal deadlines, owners, decisions, and related evidence. Alarty, Inc. ("Alarty", "we") provides the service to the customer ("you") under a subscription.

2. Business use and authority

Alarty is intended for business use. The person creating or using a workspace on behalf of an organization represents that they have authority to act for that organization and to bind it to these terms.

3. Accounts and workspaces

You are responsible for the accuracy of the information you provide and for keeping your credentials secure. Workspace administrators are responsible for the members they invite, the roles they assign, and the data uploaded into their workspace.

4. Billing, taxes and automatic renewal

Paid subscriptions are billed through Stripe. Alarty offers monthly and annual billing options. Annual billing is selected by default where shown; monthly billing is available. Prices exclude applicable taxes. Where required, taxes are calculated and collected through Stripe.

Subscriptions are subject to the plan features and limits shown at the time of purchase. Subscriptions renew automatically at the end of each billing period until cancelled. You may manage or cancel your subscription at any time through the Stripe Customer Portal accessible from your workspace billing settings.

Alarty may change pricing with at least 30 days' notice to existing customers. Any pricing change will take effect no earlier than your next renewal.

5. Cancellation and refunds

Unless a qualifying refund is approved or Alarty terminates your access earlier under these terms, cancellation takes effect at the end of your current paid billing period, and your workspace remains active until then. Cancellation alone does not automatically create a refund request.

Refund requests for a first purchase are governed by our Refund & Cancellation Policy. A qualifying refund for a first purchase must be requested under that policy; if a qualifying refund is approved, paid access may end when the refund is processed. If there is a difference in operational detail, the Refund & Cancellation Policy controls refund requirements.

6. Failed payments and suspension

Alarty may restrict or suspend paid functionality when payment is unsuccessful, past due, unpaid, disputed, or your account is otherwise not in good standing. We do not guarantee a grace period. Suspension does not waive payment obligations already incurred.

7. Customer data, privacy and DPA

You retain ownership of the data you upload to Alarty, including vendor records, contracts, and evidence files. You grant Alarty the rights needed to host, process, and display that data in order to provide the service to you and your workspace.

Our Privacy Policy describes how Alarty handles personal information. A Data Processing Addendum applies only where separately entered into or otherwise applicable. Alarty may use subprocessors to provide the service; see our Subprocessors page.

8. AI extraction and customer verification

AI powered extraction and other automated features can be incomplete or inaccurate. You are responsible for verifying important dates, notice periods, renewal terms, amounts, and other contract information against your source documents. Risk indicators and tasks are assistive tools and should not replace your own review of contractual obligations. Alarty does not provide legal, tax, financial, or procurement advice.

9. Alarty intellectual property and license

Alarty and its licensors retain ownership of the software, branding, technology, and service. You receive a limited right to use the service during an active subscription, subject to these terms. This right is not exclusive and cannot be transferred. You do not acquire ownership of Alarty software.

If you voluntarily provide suggestions or feedback, Alarty may use them without restriction or compensation, without identifying your confidential information.

10. Acceptable use and termination

You agree not to misuse the service. See the Acceptable Use Policy for details. Alarty may suspend or terminate access for material violations of these terms or the Acceptable Use Policy, security or legal risk, fraud or abuse, or failure to pay. Where reasonable, Alarty may give notice and an opportunity to cure, except in security, fraud, or situations involving legal risk.

11. External services

Alarty uses external service providers such as infrastructure, payment, email, and AI services to deliver the product. Outages or changes at those providers may affect the service.

12. Effect of termination and data

When termination or cancellation becomes effective, your access may end. Please request any needed exports before termination where possible. Alarty may retain workspace data for up to 30 days after termination to permit reactivation, export with help from support, or recovery. After that period, Alarty may remove the data from active systems, subject to legal obligations, billing records, fraud and security needs, disputes, and normal backup retention processes.

13. Service availability and warranties

Alarty is provided on an "as is" and "as available" basis. We work hard to keep the service reliable but do not guarantee uninterrupted availability. Scheduled maintenance, incidents, or outages at external providers may temporarily affect access.

14. Limitation of liability

To the maximum extent permitted by law, Alarty is not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising from your use of the service. Alarty's aggregate liability will not exceed the amount you paid for the service in the twelve months preceding the claim.

15. Changes

We may update the service, pricing, or these terms as the product evolves. Material changes to these terms will be communicated by email or a notice within the product. Pricing changes for existing subscriptions will be communicated at least 30 days in advance and take effect no earlier than the next renewal.

16. Governing law and venue

These terms are governed by the laws of the State of Delaware, without regard to rules concerning conflicts of law. The state and federal courts located in Delaware have exclusive jurisdiction over disputes arising out of or relating to these terms or the service.

17. General

• Severability: if any provision of these terms is found unenforceable, the remaining provisions remain in effect.
• Waiver: a failure to enforce a provision is not a waiver of that provision.
• Assignment: you may not assign these terms without Alarty's consent; Alarty may assign them in connection with a merger, acquisition, reorganization, or sale of substantially all assets.
• Entire agreement: these terms, together with the policies they reference, are the entire agreement between you and Alarty regarding the service.
• Electronic notices: you agree to receive notices electronically, including by email or a notice within the product.

18. Contact

Legal questions: legal@alarty.com. Billing questions: billing@alarty.com. Support: support@alarty.com.